Training Opportunities

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Your Role in Workplace Diversity

To understand and appreciate diversity in the workplace, you must develop a deep understanding of yourself, as well as any unconscious bias you may have. Your ability to use a variety of strategies to effectively deal with diverse situations is very important. Equally important is the ability to share these effective strategies openly and leverage the diversity that exists within an inclusive organization.

In this course, you'll explore how to become aware of your attitudes toward diversity, understand the source of any cultural bias you may have, and increase your acceptance of diverse cultures, people, and ideas. You’ll also discover how to become an advocate for diversity and inclusion within the workplace.


  • recognize the actions you can take to become aware of your values and beliefs
  • recognize how to adjust your self-talk to manage your reactions in challenging situations involving diversity
  • recognize guidelines for embracing social and cultural diversity in the workplace
  • recognize how your actions can improve social and cultural diversity
  • sequence the steps in the process for implementing a flexible communication style
  • recognize methods to improve your active listening skills
  • recognize attributes of inclusive language

Click on this link to access the training.  You will need to log on to Percipio with your UTSW credentials.


Becoming Your Own Best Boss

Have you ever tried managing yourself? Perhaps you could be the best boss you've ever had. Through self-development techniques and continuous learning, you can develop attitudes and skills that empower you. You can manage from within and become your own best boss. Self-empowerment is the process of taking responsibility for your attitudes, behaviors, and actions at work to maximize your effectiveness.

This course focuses on learning attitudes and behaviors that promote personal development. You'll learn to recognize and overcome negative self-talk, to develop your initiative and become self-empowered, and to take control of your own personal self-development by honing in on your strengths and opportunities for improvement.


  • recognize negative self-talk
  • replace self-defeating talk with the language of self-coaching
  • choose statements that reflect an attitude of job ownership
  • recognize actions that demonstrate initiative
  • sequence the steps in the self-empowerment model
  • choose examples of proper use of the self-empowerment model
  • take stock of professional strengths and areas for development
  • make relevant choices for professional development

Click on this link to access the training.  You will need to log on to Percipio with your UTSW credentials.  


Writing Effective E-mails and Instant Messages

Email has become an indispensable communication tool for organizations, and plays a vital role in how they conduct business and maintain their operations. As a result, one of the most important communication skills to have in the workplace today is email etiquette. It can help ensure you get messages across quickly, appropriately, and concisely.

In this course, you’ll learn some tried and tested guidelines for writing emails. You’ll explore the fundamental elements of written communication that every email should contain, and the importance of keeping emails concise. The course also covers the etiquette associated with using instant messaging programs as an extension of email.

  • recognize the appropriate use of basic rules of etiquette related to the tone and formatting of e-mails
  • recognize the appropriate use of basic rules of etiquette related to answering e-mails
  • identify appropriate ways to use the "From" field and subject line in e-mails
  • recognize effective ways to write the parts of an e-mail message
  • identify guidelines for keeping e-mails concise
  • recognize appropriate usage of basic rules of IM etiquette

Click on this link to access the training.  You will need to log on to Percipio with your UTSW credentials.


Using Parts of Speech

Effective business writing is one of the most important communication skills in the workplace today. By writing well, using clear sentences and correct grammar, you can ensure your message is communicated to and understood by your intended audience. Unfortunately, the opposite is also true – poorly structured sentences can not only cause confusion, but may also damage your reputation.

In this course, you’ll learn about the fundamental elements for better writing – the parts of speech. These are the building blocks of sentences, so learning about them can help you skillfully combine words into meaningful sentences. This course describes the eight parts of speech and shows how to use them effectively and correctly.

  • identify the parts of speech in a given sentence
  • recognize the correct use of nouns in given sentences
  • identify correct use of perfect and progressive tenses
  • recognize how modal verbs are being used in given sentences
  • distinguish between active and passive voice
  • recognize the correct use of adjectives and adverbs in given sentences

Click on this link to access the training.  You will need to log on to Percipio with your UTSW credentials.


Key Accounting Concepts and Principles

How do organizations communicate vital business and finance information? Achieving the utmost clarity in communication requires knowledge of financial management and a strong understanding of accounting basics. Accounting an internal function that involves identifying, recording, summarizing, and reporting business transactions and financial events in an organization.

In this course, you’ll learn the core concepts and financial essentials of accounting, such as the accounting equation and its components, as well as the rule of debits and credits. You'll also develop your financial acumen by exploring the accounting cycle, and the effect of cash and accrual-based accounting systems.

  • match basic accounting practices to their descriptions
  • recognize examples of assets, liabilities, and shareholder's equity
  • determine how given transactions affect the accounting equation
  • determine how common transactions affect specific accounts using the debit and credit rule
  • sequence the steps of the accounting cycle
  • identify key characteristics of cash and accrual accounting

Click on this link to access the training. You will need to log on to Percipio with your UTSW credentials..


Working with Excel Tables

In the workplace, there are two specific types of mindsets, or attitudes, that can either promote personal growth and resilience or hamper an employee’s performance. People with a growth mindset achieve ever-higher levels of productivity and can help their organizations thrive; by contrast, people with a fixed mindset tend not to develop professionally, and may hinder an organization’s goals.

In this course, you'll learn about the characteristics of a growth mindset, such as perseverance, and how to distinguish it from a fixed mindset. You’ll also explore methods of developing mindsets for success, and how professional growth can benefit you and your organization.


  • identify the characteristics of a growth mindset
  • identify steps that help promote a growth mind-set
  • identify key habits that foster a long term growth mindset
  • recognize key characteristics that signify a growth mindset exists within the workplace culture
  • identify actions that encourage a growth mindset in daily work life

Click on this link to access the training. You will need to log on to Percipio with your UTSW credentials.


Positive Atmospher: Establishing a Positive Work Environment 

A positive workplace is paramount to your organization's long-term success. As a manager, you play a key role in establishing a positive work culture, and noticing when negativity takes the place of positivity. As a leader, you can foster a positive work environment by communicating honestly, respecting, supporting, and engaging others, and maintaining a good attitude.

This course will introduce you to best practices for creating a positive work environment. You'll learn the benefits of establishing a positive and engaged workforce, its characteristics, and concrete steps to create one. You'll also explore how to recognize the signs and impacts of negativity, and how to take corrective action if necessary to engage employees.


  • identify the characteristics of a positive workplace
  • identify management techniques you can apply to create a positive work environment
  • select techniques of interacting personally with employees to foster a positive work environment
  • recognize the signs of a negative work environment
  • identify the impacts of a negative work environment
  • choose managerial behavior that can  improve a negative environment

Click on this link to access the training. You will need to log on to Percipio with your UTSW credentials. 


Gaining a Positive Perspective on Feedback

Microsoft Teams is a platform that combines conversations, meetings, notes, and attachments. The service integrates with your company's Office 365 productivity suite. In this course, you will learn how to access and log into your Teams application from a Windows 10 desktop, and get an overview of the interface. Then, you will learn about more advanced features, such as notifications, status messages and your account's general settings, to be ready to interact with your colleagues.


  • discover the key concepts in the Microsoft Teams: Exploring and setting up Microsoft Teams course
  • locate, log in and log out of the application
  • explore the Teams interface
  • navigate teams and channels
  • manage availability and status information
  • change profile and privacy settings
  • view notifications in Teams
  • manage notifications in Teams
  • configure account settings
  • explore the main features of Teams for the web

Click on this link to access the training.   You will need to log on to Percipio with your UTSW credentials. 

NOTE: This training is rather long.  You may want to consider completing a module or two at a time and then coming back to it on another day. . 


Getting Started With PowerPoint

Create presentations quickly using PowerPoint 2019 for Windows. Key concepts covered in this course include how to open the app from the Search bar or the Start menu, or pin the app to your taskbar for quicker access. Learners will observe how to use the variety of different tools such as the Office tool ribbon to operate key menus and functions and different ways of navigating and visualizing presentation slides. There are also topics on how to activate rulers and gridlines to align and adjust slide elements. Conclude by discovering how to handle several documents at the same time and move between open windows and presentations.


  • find and open the PowerPoint application
  • use the PowerPoint application
  • move between PowerPoint slides
  • change your view mode in PowerPoint
  • use the PowerPoint zoom tool
  • move between PowerPoint presentations

Click on this link to access the training.  You will need to log on to Percipio with your UTSW credentials.


Responding Effectively to Risks - Part 3

The third step to take when managing risk, once you’ve identified and assessed risks to your organization, is to deal with them appropriately. Some risks may have a8h3igher probability of becoming a reality than others, while others may have more of a negative impact. You’ll need to treat each of these types of risks differently.

This course covers how to create an effective strategy for responding to risk, such as risk exposure adjustment and contingency planning. It also outlines specific strategic plans for dealing with a risk that may be a threat or an opportunity.


  • match examples of avoiding threats to the appropriate methods
  • recognize methods of transferring threats
  • identify ways of mitigating threats
  • match types of threat acceptance to examples
  • sequence the responses to opportunities
  • recognize how to effectively use contingency response strategies

Click on this link to access the training.  You will need to log on to Percipio with your UTSW credentials.