Training Opportunities

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Assessing Your Organization's Risk - Part 2

Risk is a fact of life for businesses and one that will never just go away. But before you can start managing risk, you need to be able to assess a risk – as well as its probability – in order to create a strategic plan that will enable you to avoid or mitigate its potential negative impact.

In this course, you’ll learn some common techniques for assessing risk, including opportunity assessment, and threat assessment using FMEA – failure mode and effects analysis.


  • identify the key concepts in assessing risks
  • distinguish between common techniques to assess opportunities and those to assess threats
  • recognize techniques to assess both opportunities and threats together
  • identify questions to ask when preforming an assessment of opportunities
  • recall the steps in assigning rankings during a threat assessment
  • sequence the steps to take in calculating the RPN and prioritizing risks

 Click on this link to access the training. You will need to log on to Percipio with your UTSW credentials.


Identifying Risks in Your Organization - Part 1

Risk is an inevitable aspect of any business. It's important that you mitigate or avoid the potential impact of a risk if it comes to pass, to ensure the long-term survival of your organization.

This course focuses on the first step in managing risk, identifying risks to your organization. You’ll explore the difference between internal and external risks, and how some risks may actually present a strategic opportunity. You’ll also learn how to use some techniques that can help you identify risks and calculate the probability that they will occur, including root cause identification, the Delphi technique, and brainstorming sessions.


  • distinguish between internal and external risks
  • match situations to either the brainstorming or interviews risk identification technique
  • recognize when to use reviews and analysis in identifying risk
  • recognize actions to take in planning a brainstorming session
  • identify guidelines for conducting a brainstorming session to identify risks
  • recognize ways to deal with common brainstorming challenges

Click on this link to access the training. You will need to log on to Percipio with your UTSW credentials.  


Navigating the Workplace with Emotional Intelligence

Any organization, regardless of its size, industry or location, is made up of people – people who interact on a daily basis, and not always without incident. Developing emotional intelligence within the organization is a key factor in ensuring that these relationships run smoothly. This is especially true of leaders, who must provide an example of how to behave in group settings.

In this course, you’ll learn how building emotional intelligence, or EQ, can improve team or group interactions. You’ll also explore the role of emotional IQ in workplace activities, conflict and stress management, as well as employee influence and engagement.


  • recognize uses for emotional intelligence in the workplace
  • manage conflict using emotional intelligence
  • recognize how to manage stress using emotional intelligence
  • recognize traits of an emotionally intelligent influencer
  • use emotional intelligence to increase team effectiveness

Click on this link to access the training.  You will need to log on to Percipio with your UTSW credentials. 


Confronting Assumptions

ssumptions are necessary to help us make sense of our world. We are bombarded with so much information that we simply couldn't function if we didn't each have some basic premises to work from. That said, the critical thinker knows assumptions can get in the way of rational decision making. When solving problems, it's necessary to use strategic thinking to challenge our assumptions and find the right solutions.

This course defines what assumptions are, describes how different kinds of assumptions may be challenged, and covers the importance of seeking out other people's perspectives.


  • define assumptions
  • use lines of questioning to identify assumptions
  • distinguish between different types of assumptions
  • recall questions to ask as you examine your assumptions to avoid faulty assumptions
  • seek perspectives of others when managing assumptions

Click on this link to access the training. You will need to log on to Percipio with your UTSW credentials.


Using Basic Formulas - Excel

Formulas in MS Excel for Office 365 are useful in helping you visualize data. This course explores the large collection of formulas available in the Excel searchable library. Learn how to program each data cell to perform calculations, insert subtotals, create automated cumulative totals, and apply a formula to a large number of entries with the fill down function. Observe how to employ the COUNTA, COUNTIF, number rounding, and replacement formulas. Other topics explore how to rank a value with the rank function; convert between binary and hexadecimal number systems; factorize division results with the QUOTIENT and MODE formulas, and generate random values.


  • insert a formula using the Excel 365 function library
  • perform simple calculations in Excel 365
  • use automated formulas in a table in Excel 365
  • create automated cumulative totals in Excel 365
  • insert subtotals in Excel 365
  • count cells in a range in Excel 365
  • rank a value in Excel 365
  • round a number in Excel 365
  • use replacement formulas in Excel 365
  • convert number types in Excel 365
  • factorize the results of a division in Excel 365
  • create random values in Excel

Click on this link to access the training. You will need to log on to Percipio with your UTSW credentials.


Working with Excel Tables

Explore how to use tables in Excel for Office 365 to manage, analyze, and manipulate data in a range, in this 6-video course, which demonstrates how to convert data ranges into a table, giving you greater control over data, and provides more tools for manipulating the data. You will learn how to create calculated columns to perform automated calculations, quickly clean up your data with a sweep, and transform your data into a PivotTable. Next, learn how to use the Table Design tab to change the appearance of your data.

 This course demonstrates how to use Excel's standard styles, how to create a custom style, and set it as the default. You will also learn how to use the Table Design tab to improve legibility with banded columns and rows, add total row calculations to add summaries to your data, and show or hide the filter buttons. Finally, this course demonstrates how to use slicers to filter and manipulate data.


  • convert a data range into an Excel table and edits its contents
  • perform calculations and manipulate data in an Excel table
  • use the formatting tools and styles to change the appearance of a table
  • customize the table settings and tools
  • use slicers to filter data in an Excel table
  • resize and format a slicer

Click on this link to access the training.  You will need to log on to Percipio with your UTSW credentials. 


Take a Deep Breath and Manage Your Stress 

When you're constantly adding items to your never-ending to-do list, feeling overwhelmed at work and at home, and finding your health and relationships negatively impacted, you are likely experiencing stress. Stress is produced by your own feelings and reactions to certain external events, rather than by the events themselves. But while you may not always be able to control the external events causing your stress, by applying mindfulness techniques, you can control your reactions to them.

 This course explains the physiological, behavioral, and psychological signs and symptoms of stress and where it can come from. It outlines strategies for maintaining work/life balance and managing stress. It also covers ways to change your responses to stress and make them more positive and how to use relaxation techniques and adopting mindfulness to help you focus.


  • recognize how stress can negatively impact on your health
  • recognize key concepts about stress
  • identify the main characteristics and symptoms of burnout
  • recognize examples of actions and strategies to cope with stress and prevent full-blown burnout
  • sequence examples of the steps of the ABC model used to control stress
  • use the ABC model to manage your reaction to a stressful situation and challenge irrational thoughts

Click on this link to access the training.  You will need to log on to Percipio with your UTSW credentials.


Gaining a Positive Perspective on Feedback

Though it's invaluable, getting feedback can sometimes be a difficult process. Adopting a positive mindset can make all the difference.  This course will teach you how receiving feedback differs from getting simple praise or criticism. You'll discover how listening to constructive feedback with a positive mindset can help you to manage your reactions and responses. You'll also learn how applying feedback can help your professional growth and self-development.


  • recognize the value of constructive feedback
  • recognize the differences between constructive feedback, praise, and criticism
  • identify how to manage your negative reactions to receiving feedback
  • recognize how to respond appropriately to feedback
  • identify ways of using feedback for professional development
  • reflect on what you've learned

Click on this link to access the training.  You will need to log on to Percipio with your UTSW credentials. 


Navigating Other People’s Emotions

Organizational and interpersonal dynamics, along with high pressure situations, can sometimes cause others to behave unprofessionally. The way you react to their behavior can have a lasting effect on your future relationships. But, by building emotional intelligence, or emotional IQ, you can ensure that you’ll be able to understand and acknowledge other people’s emotions, and maintain strong relationships with them.

In this course, you’ll learn how to recognize emotional awareness in, actively listen to, and empathize with others by developing emotional intelligence, also known as EQ. You’ll also discover how to apply organizational awareness and empathy to enhance your workplace relationships.


  • identify work activities that rely on emotional awareness
  • identify the characteristics of emotional awareness in others
  • recognize emotionally intelligent strategies for making contact with and observing a speaker
  • identify the use of emotionally intelligent skills of acknowledging and affirming
  • respond to another person with empathy

Click on this link to access the training. You will need to log on to Percipio with your UTSW credentials. 


Become a Good Listener

Communication is a two-way process – while one person provides information, another must not only understand what is meant, but also show that they’re being receptive to that information. This requires strong listening skills – a vital asset in any business environment.

In this course, you'll work on sharpening your listening skills and getting yourself in the right receptive mindset for communicating. You'll learn how to recognize the behaviors that indicate receptivity, as well as to identify the different types of listener. You’ll also learn how to ask the right questions to ensure that you understand what is being communicated.


  • recognize how adopting a receptive mindset can improve your interpersonal communications
  • recognize behaviors that indicate receptivity to a communication
  • recognize the traits of different types of listeners
  • recognize examples of effective listening skills being applied in interpersonal communications
  • recognize examples of effective questions that are used to clarify messages or get more information

Click on this link to access the training.  You will need to log on to Percipio with your UTSW credentials.