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Boot Camp

A man gestures with his hands as he talks while a woman listens

Overview

This course is a rigorous, intensive exposure to quality improvement methods and tools. Students and others who plan to work on projects in quality improvement may attend QI/PS Boot Camp; however, it is mandatory for all students who wish to graduate with the designation of Doctor of Medicine with Distinction in Quality Improvement and Patient Safety. QI/PS Distinction students will receive priority placement.

Boot Camp is an annual program that starts in late spring and runs for five consecutive days at the conclusion of the MS1 spring semester.

  • Full-day attendance is required
  • The course format will integrate team-based (TBL) and problem-based (PBL) learning
  • Links to course materials will be sent upon acceptance
  • Summer projects will begin on the first Monday immediately following the completion of Boot Camp

Boot Camp Topics

QI Methodology

  • Project Charter
  • Aim Statement
  • Lean
  • Six Sigma
  • Voice of the Customer (VOC)
  • Define, Measure Analyze Improve Control (DMAIC)
  • Plan, Do Check Act (PDCA)
  • International Organization for Standardization (ISO)

Quality tools

  • Brainstorming
  • Cause and Effect diagram (Fishbone)
  • Benchmarking
  • House of Quality
  • Hypothesis testing
  • Prioritization matrix
  • Root cause analysis
  • Failure Modes and Effects Analysis (FMEA)

Lean tools and terminology

  • 5S
  • Flow and pull systems/One piece flow
  • Value stream mapping
  • Error proofing
  • Visual management
  • Work cells
  • Standard work
  • 8 Wastes
  • Takt time
  • Terminology

Data and data analysis

  • Data Collection
  • Run chart
  • Control charts/SPC
  • Pareto chart
  • Data types
  • Box Plots
  • Probability charts/distribution analysis
  • Histogram

Other QI/PS topics

  • Teams and Teamwork
  • Patient Safety & Medical errors
  • ROI/Cost avoidance
  • Dashboards
  • Corrective and preventive action
  • Baldrige in health care
  • Quality standards, requirements, specification
  • Customer Satisfaction
  • Change control and documentation