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Learn how to use MyChart Proxy – a way to access information as a proxy for a patient through our secure online health management tool.

MyChart is UT Southwestern Medical Center’s secure, online health management tool that allows you to make appointments and easily communicate with your physician and clinic.

Instructional Videos | UT Southwestern MyChart | UT Southwestern Medical Center UT Southwestern MyChart Instructional Videos Appointment New Patient Appointment or 214-645-8300 Appointment New Patient Appointment or 214-645-8300 Explore UT Southwestern MyChart UT Southwestern MyChart Instructional Videos

Making, Changing, or Canceling an Appointment Please call the clinic or use MyChart to make, cancel, or change an appointment. If you are trying to make a same-day urgent care appointment or are canceling an appointment scheduled for later that day, please call the clinic.

Do not use MyChart for same-day scheduling or canceling. Routine and Urgent Care Telephone Calls We aim to answer phone calls about non-urgent issues (such as refills, appointments, forms, etc.) within 24-48 hours.

Patient Resources Patient Resources Virtual Care Video Visit Instructions Video Visit FAQ UTSWMyCare Billing and Insurance About Billing Insurance Accepted Financial Assistance Pricing Transparency Pricing Transparency FAQs Good Faith Estimates Medical Records Advance Directives Autopsy Services HIPAA MyChart

To participate in a Video Visit, you will need: An active MyChart account A connection to the internet A smartphone, tablet, desktop, or laptop with a camera and microphone I don't have the technology for a video visit. Is a telephone only visit an option?

Patient Resources Patient Resources Virtual Care Video Visit Instructions Video Visit FAQ UTSWMyCare Billing and Insurance About Billing Insurance Accepted Financial Assistance Pricing Transparency Pricing Transparency FAQs Good Faith Estimates Medical Records Advance Directives Autopsy Services HIPAA MyChart

Patient Resources Patient Resources Virtual Care Video Visit Instructions Video Visit FAQ UTSWMyCare Billing and Insurance About Billing Insurance Accepted Financial Assistance Pricing Transparency Pricing Transparency FAQs Good Faith Estimates Medical Records Advance Directives Autopsy Services HIPAA MyChart

How do I schedule my COVID-19 test? Once you have contacted your UT Southwestern provider, a COVID-19 test order will be placed in our system. Upon receipt of the order, UT Southwestern will call and schedule your testing appointment at one of our three drive-up locations.