Privacy Policy

The University of Texas Southwestern Medical Center (UT Southwestern) maintains this website as a public service. UT Southwestern is dedicated to protecting the privacy of visitors to this website and does not actively share visitors’ personal information.

However, UT Southwestern is a public institution subject to the Texas Public Information Act (TPIA), and as such, could be compelled to release some of the information gathered on this website pursuant to the TPIA.

The following statement applies only to members of the general public and is intended to address concerns about the types of information gathered from visitors to this website and how that information is used.

Collected Information

UT Southwestern gathers information through this website in several ways:

1. Server logs

Our servers collect information from this site through web traffic logs that are used for optimizing and troubleshooting our servers. These logs may contain the following information:

  • Host name (or Internet Protocol (IP) address) of the computer accessing the site
  • A listing of web pages requested per IP address
  • The type of web browser used (i.e., Internet Explorer, Firefox, etc.)
  • The date and time in which resources were requested
  • Any unique identifiers assigned by the site or site administrator (user name or email address)

2. Cookies

Cookies are data stored on the visitor's computer by the web browser. This storage eliminates the need for users to continue to change preferences for viewing certain aspects of this website.

Cookies are also used to store authentication information on the visitor's computer. This allows users to authenticate to this website at the beginning of the session and then continue to surf until the browser is closed without continually reauthenticating each time a new web page is requested.

UT Southwestern servers do not store personally identifiable information in cookies from this website intended for use by the general public. Any information stored in cookies by UT Southwestern servers is used for internal purposes only and UT Southwestern will not disclose information stored in cookies, unless legally required to do so.

3. Online surveys

Occasionally, visitors to this website may be asked to participate in an online survey to assess things like customer service, ease of navigation, or site user satisfaction. Participation in any online survey on this website is completely voluntary. UT Southwestern will not disclose personally identifiable information collected as part of an online survey on this website, unless legally required to do so.

4. E-commerce

This website may allow users to pay for products, services, or to make donations to UT Southwestern online with a credit card. These transactions are completely encrypted. The information you enter in the transaction will be used solely for the purpose described in the transaction and the information will only be retained by this website until the transaction is complete.

Security and Data Integrity

UT Southwestern strives to create a safe and secure environment for information collected by this website by employing a diverse arrangement of security implementations to protect the privacy and accuracy of the data collected from visitors. All web pages on this site that collect personal information will use a Secure Socket Layer (SSL) protocol to ensure information is securely stored and transmitted.

Third-Party Content and External Links

UT Southwestern may post links to external sites or use content served from external third parties on this website. These links and third-party content are posted as a convenience to our website visitors. These external sites are not controlled or monitored by UT Southwestern and are not subject to UT Southwestern’s privacy policies and procedures. UT Southwestern is not responsible for the content or for the privacy policies and procedures of any external entity linked to this website.

For more information regarding links to external third-party websites, please read UT Southwestern’s Website Linking Policy.

Notice About Certain Information Laws and Practices

All information collected from this website may be subject to disclosure pursuant to the Texas Public Information Act. With few exceptions, you are entitled to request the information UT Southwestern collects about you. Under Sections 552.021 and 552.023 of the Texas Government Code, you are entitled to receive and review the information. Under Section 559.004 of the Texas Government Code, you are entitled to have UT Southwestern correct information about you that is held by us and that is incorrect, in accordance with the procedures set forth in The University of Texas System Policy UTS139, Texas Public Information Act.

The information that UT Southwestern collects will be retained and maintained as required by Texas records retention laws (Section 441.180, et. seq. of the Texas Government Code) and rules. Different types of information may be kept for different periods of time.

Any request to receive and review information, or request corrections to it, should be directed to the UT Southwestern Office of the Vice President for Legal Affairs at 214-648-7986.

Patient Confidentiality

UT Southwestern is committed to protecting the confidentiality of medical and personal information of our patients in the manner required by state and federal privacy laws. To learn more about the ways UT Southwestern safeguards confidential patient information, please read UT Southwestern's Notice of Privacy Practices (English | Spanish).

Questions

For any questions, concerns, or complaints about this privacy policy, please contact UT Southwestern’s Office of the Vice President for Legal Affairs at 214-648-7986.