Compliments and Complaints

The UT Southwestern Medical Center Police Department is committed to its guiding principles of the importance of people, superior service, and closeness to our community. Commendations are welcome verbally or in writing. Information such as the date, time, and locations will help identify the employee if you do not know his or her name. If you choose not to write, you may ask to speak with the individual's supervisor.

Commendations received by the Chief of Police are forwarded to the employee and a copy is placed in their personnel file. Although our employees do not expect to be thanked for everything they do, recognition of exceptional service is always appreciated. This kind of feedback helps us know if we are doing a good job.

To contact UT Southwestern Police you can call 214-648-8311 and ask for a supervisor, email universitypolice@utsouthwestern.edu, or mail:

Chief of Police
UT Southwestern Police
5323 Harry Hines Blvd.
Dallas, TX 75390-9027

Complaints

We are committed to investigating all legitimate complaints of employee misconduct. If you would like to file a complaint, please contact a police dispatcher either in person or by calling 214-648-8311 so that you may be routed to the employee's supervisor. Once your complaint is received, it will be thoroughly investigated by an individual designated by the Chief of Police.

The investigation will usually include a review of all applicable reports, policies and procedures, examination of any evidence or medical records, and interviews with all parties and witnesses. If the Investigator determines that an employee violated department policies or procedures, appropriate corrective action will be taken. The Chief of Police reviews the complaint and findings.

To contact UT Southwestern Police you can call 214-648-8311 and ask for a supervisor, email universitypolice@utsouthwestern.edu, or mail:

Chief of Police
UT Southwestern Police
5323 Harry Hines Blvd.
Dallas, TX 75390-9027