Brent Townsend

Director Front-End Medical/Surgical Billing
Medical Group Revenue Cycle

First UTSW job: Clinical Department Representative.

Best part about my job: Being given the daily opportunity to be a servant leader to my team and others.

How co-workers describe me: A web browser. They tell me they can always come to me and get the answers they need to perform their jobs.

I’m really good at: Working with my hands. I’ve always enjoyed repairing, maintaining, or building things myself.

Best UTSW memory: The surgical and clinical care provided to my mother-in-law saved and extended her life. Our family will be forever grateful.

I wish I were an instant expert at: The art of barbecuing. Barbecue is my family’s favorite meal; we’re always searching for the best barbecue and rating it.

Hobbies: My hobby is hunting. My passion is being in the outdoors.

Surprising fact: When I was an infant, my aunt Anne – not being formally trained – resuscitated me using CPR. Just days before, she had either read an article or watched a TV program on performing CPR.

Claim to fame: Growing up in West Texas and having the opportunity to work at a world-renowned medical center.

Final note: I owe a lot of my professional growth to my current AVP and many other managers who were willing to mentor me along the way!