Felicia Burns

Health Unit Coordinator
Presurgical Testing, William P. Clements Jr. University Hospital

First UTSW job: Working as a Patient Care Technician.

Best memory: I first met my now-husband in 1998 in Room 615 on 6 North Telemetry at the former St. Paul University Hospital, where his mother was a patient. On 6-15-1999, in front of my co-workers, he asked me to marry him. I was speechless. Most of the room yelled, “What are you going to say?” On 6-15-2020, we marked our 20th wedding anniversary.

How co-workers describe me: Demanding, funny. I need to have things in order, and funny, because I love to make everyone laugh.

What energizes me at work: Our patients, especially those with a good joke.

Claim to fame: I am a serious patient advocate, and at times I go above the grade to assist them.

Hobby or passion: I am a licensed chaplain and do prison ministry. I also visit patients weekly at a nursing facility, sing in choirs, and teach youth Sunday School.

Final note: I have three sons and seven grandchildren. My two youngest sons joined the Navy. One is a Chief Petty Officer and currently deployed; the other completed his five years of service in November 2019.