2025 PACT recognition ceremonies honor UTSW employees

Published on: July 22, 2025 By: Staff Reports

PACT gallery 2025 banner — Employees get into the photo booth spirit at the Academic Affairs PACT celebration.

For their exceptional customer service in the most recent calendar year, UT Southwestern team members earned 1,332 PACT Gold and Platinum pins. That tally is 366 more pins than last year, making it the highest number in a single year for reaching milestones in the institution’s PACT Program.

The PACT Program honors employees and faculty members who exemplify:

Problem Solving
Ability, Attitude, and Accountability
Communications and Compassion
Teamwork

PACT recognitions come from managers, co-workers, internal or external customers, faculty, patients, or visitors. The four levels of PACT pin achievement are: Blue (four PACT cards), Silver (eight), Gold (16), and Platinum (attained by reaching Gold status five times). Among the all-time-high number of winners this year were 33 Platinum and 1,298 Gold PACT pin recipients, representing Academic Affairs, Business Affairs, and the UTSW Health System.

UTSW leaders celebrated the PACT pin winners at special gatherings that included ice cream socials, photo opportunities, and pin presentations. Check out highlights in the photo gallery at the bottom of this page.

View the full list of honorees below.

Academic Affairs

Business Affairs

Health System

UT Southwestern applauds the contributions of these role models who inspire the institution through their positive actions and interactions. For more information about the PACT Program, contact the Employee Engagement team via PACT@UTSouthwestern.edu. You may also visit the PACT Recognition SharePoint site to view resources or to submit a PACT card.

Select an image to begin the slideshow.

Members from the Radiation Oncology Department gather for a fun group photo.

Smiles and hugs aplenty as employees celebrate Gold and Platinum pin recipients during the Academic Affairs ceremony

The Platinum pin recipient for Academic Affairs, Elizabeth Lehrman, is pictured with W. P. Andrew Lee, M.D., Executive Vice President for Academic Affairs, Provost, and Dean of UT Southwestern Medical School.

Mouthwatering toppings at the ice cream social

Facilities Management team members mingle at the Business Affairs ceremony.

Platinum pin honoree and inaugural Spirit of UT Southwestern Pinnacle Award winner Lauren Smith (left) pictured with Holly Crawford, M.B.A., Executive Vice President for Business Affairs

Gold pin recipients Cathy Payne and Michael Quezada, M.B.A. (center, holding certificates) from the Human Resources Employee Relations team, pictured with Jeremy Falke, M.B.A., Vice President and Chief Human Resources Officer, and Ms. Crawford

Health System Vice President and Chief Operating Officer Chris Rubio, M.B.A., presents to PACT Platinum and Gold pin recipients for the Health System.

Employees representing the large number of 2 Orange (Surgical Intensive Care Unit) recipients show off their Platinum PACT certificates.

Feather boas, sunglasses, festive headgear, and a camera equal a good time.

Gold pin recipient Millison Butler strikes a pose.

Volunteers from the Employee Advisory Council pause for a photo op in between assisting with the Health System ceremony.

Health System celebrators indulge in the yummy ice cream options.

Platinum pin recipient Kristin Davis, PT, D.P.T., (right) is cheered on by Jaron Perry, PT, D.P.T., Assistant Manager, Therapy Services Staff Coordination.

OR Manager Carrie Pritchard honors Platinum pin recipient Mackenzie Ewing (right).

Dr. Perry (second from left) pictured with three Platinum pin recipients in Therapy Services: (from left) Christopher Williams, PT, D.P.T., Rachel Herbeck, PT, D.P.T., and Kristin Davis, PT, D.P.T.

Chemotherapy Scheduling Coordinators and Platinum pin honorees Dora Gomez (left) and Rachel Smith (right) pose with their supervisor, Christal Parks.

Three 12 Blue RNs show off their multiple Gold pin accomplishments: (from left) Manisha Pradhan, Laarni Montero, and Nasreen Ali.

Stacy Bautista, RN, of 7 Green (left), accepts his Platinum pin certificate with a smile.

Members of the 7 Green team bring PACT energy smiles.

Facilities Management’s Chester Smith displays his Platinum and Gold pin certificates

Registered Vascular Sonographer Angela Hertel is celebrated by colleagues at UT Southwestern Frisco for achieving Platinum pin status.