Frequently Asked Questions for Orientation

How do I get information on my employee benefits?

You will be considered employees of Parkland Health & Hospital System. As such, they will be providing your employee benefits. Many of your questions will be answered during orientation. However, if you would like specific information about the benefits you will be receiving, please refer to the emails sent to you from the Parkland GME Office as they will provide you with links to this information.

Are there services that will help me to relocate to Dallas?

Please see the Renting and Buying in Dallas document.

How are vacations scheduled?

All interns will be asked to select a rotation schedule from a list of possible rotation sequences called "ribbons". Each ribbon includes 3 weeks of vacation: one week of vacation is over a holiday (Thanksgiving, Christmas, or New Year’s), and the other 2 weeks form a block at some other point during the academic year.

Please note that all vacation weeks start on a Saturday and end on a Friday. You will likely have clinical obligations the Friday preceding and the Saturday following your vacation dates.

If you do not see a ribbon that matches your vacation needs for important life and family events, or if you have any other questions regarding vacation requests, please contact Lynne Anderson and she will direct your question to the Chief Residents. We will work with you to find an acceptable solution.

As a preliminary intern, how do I handle the overlap between the end of intern year and the start of my advanced program?

There is a procedure in place for housestaff needing to transition to another city or program to check out one week early without pay. This is usually addressed in the second half of the year. Any requirements from the program you will be going to can be discussed with the Chief Residents, and usually, accommodations can be made for a smooth transition.

Where and when do I get my Parkland ID badge?

We will be taking your picture and creating your Parkland and UTSW badge on during Orientation week. Specific dates and times will be emailed to you at a later date. Make sure to bring with you a photo ID such as a driver’s license or passport with you that day.

Where do I show up on my first day of work?

You will learn more about this and have the opportunity to ask questions during intern orientation. The Chief Residents will go into more detail regarding our online scheduling system so that you may determine where and with whom you will be working.

When do I get my pager?

You will receive your pager most likely on the last day of orientation, June 29.

Since I will be a Parkland employee, I understand I will receive a Parkland email address (as opposed to a UTSW email address). When will my Parkland email address become active?

On June 20th, the PHHS GME Office will email each trainee their user ID and temporary password.  At that time, you will be given access to Pathways, which host all of PHHS online training modules.  ALL training modules must be completed prior to June 29th in order to be cleared to start July 1st.  A lot of the training modules are timed, so please ensure you spend the appropriate amount of time in each module otherwise you will not receive credit and you will need to redo the module

When do I get my UT Southwestern (UTSW) logon ID so I can log on to the UTSW intranet?

You will receive your logon ID most likely on the last day of orientation, June 29.

Where and when is EPIC training?

EPIC training for Internal Medicine interns has been scheduled for Monday, June 25. You will be assigned to either a morning training session (7–11 a.m.) or an afternoon training session (noon–4 p.m.). Specific assignments and the training location will be forwarded to you by Elizabeth Ponce from the Parkland GME Office. The majority of the training you get on EPIC during the designated day of intern orientation week will count for William P. Clements Jr. University Hospital as well. Any additional EPIC training required for Clements University Hospital will occur as a separate lecture during the IM orientation week.