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VetRx FAQ
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FAQ ?

Where is VetRx Pharmacy services located? 
The VetRx pharmacy is located in the Aston Building on the 8th floor Room#410 (U8.410).

Hours of operation?
8:30a.m.-5:00p.m. Monday thru Friday, Closed on Saturday and Sunday

Pyxis and VetRx Form Tutorial Links:
http://www.utsouthwestern.edu/utsw/cda/dept24109/files/446572.html

E-mail:

animalrx@mednet.swmed.edu
Telephone: 214-648-0357 (Animal Research)

Soukaseum.ounephengsy@utsouthwestern.edu


How and where to place drug request order?
Drug Request form for the Animal Research needs to be place on-line through IAim.  Drug request submitted after 3:30pm will be processed the next business day.


Who gives authorization to be a Pyxis user?
The Principal Investigator will submit a new user request form to pharmacy either via e-mail to have the user be added as a user of Pyxis.  Then pharmacy personnel will authorize new/old user to have access to Pyxis and IAim VetRx pharmacy order form.


Who do I contact for authorization of controlled substance approval?
Environmental Health and Safety (EHS) - 82250


Who do I contact for pick-up of expired or no longer in use controlled substances?
Environmental Health and Safety (EHS) - 82250


Who do I contact for obtaining controlled substance sub-ledger binder?
Environmental Health and Safety (EHS) - 82250


Who do I contact for QA and/or inventory of controlled substance questions?
Environmental Health and Safety (EHS) - 82250 or VetRx Pharmacy- 80357


Who do I contact for questions regarding: Pyxis, VetRx Drug Request Form, and Medication Pickup?
VetRx Pharmacy- 80357


Who do I contact get authorization access to Pyxis or VetRx order form in IAim?
VetRx Pharmacy- 80357


Who do I contact to add or change designated Pyxis users?
VetRx Pharmacy- 80357  

Who do I contact for billing or invoice receipt questions?
VetRx Pharmacy- 80357