Instructions for UT Southwestern Users

Register for an Account

To get started, you must register for an account:

  1. Navigate to the core facilities page: University of Texas Southwestern Medical Center
  2. Under Internal UTSW user "Click here to login or register using your institution login and password."
  3. You will be directed to an authentication page where you will need to enter your UT Southwestern credentials.
  4. Once you have entered your credentials, click the ‘Login’ button
  5. You will be directed to an iLab registration page where you will need to select your PI/Lab, and verify your contact information
  6. Once your registration has been submitted, your PI will receive a notification that you have requested membership to their lab in iLab. The PI will need to approve your membership and assign a subledger for your use. (Refer to UT Southwestern PIs.) 

Create a Service Request

Once you have been accepted into your PI’s lab and assigned a subledger you can create service requests.

  • Navigate to the core facilities page: University of Texas Southwestern Medical Center
  • Under Internal UTSW user "Click here to login or register using your institution login and password."
  • Enter your UTSW credentials and password, and sign in.
  • Select the Request Services tab and click on the Request Service button next to the service of interest.
  • You will be asked to complete a form before submitting the request to the Core.
  • Your request will be pending review by the Core. The Core will review your request and either agree to the work or they will ask for more information, if needed.

Additional Help

More detailed instructions are available in the customer manual. For any questions not addressed in the manual, click on the “leave iLab feedback” link in the upper right hand corner or support@ilabsolutions.com.