Frequently Asked Questions for Orientation

How do I get information on my employee benefits?

You will be considered employees of Parkland Health & Hospital System. As such, they will be proving your employee benefits. Many of your questions will be answered during Parkland’s orientation. However, if you would like specific information about the benefits you will be receiving, please refer to the emails sent to you from the Parkland GME Office as they will provide you with links to this information.

Are there services that will help me to relocate to Dallas?

Please see Renting and Buying in Dallas document.

How are vacations scheduled?

All interns will be sent via email a ‘Vacation Request’ form where they can list their preferences for one week of vacation over a recognized holiday (Christmas, Thanksgiving, New Year’s, etc), and then a 2-week block at some other point during the academic year. Along with the specific dates, interns will also be asked to include their reason for the dates listed requested since we attempt to honor requests by their importance. Please note that vacation weeks start on a Saturday and end on a Friday. You will likely have clinical obligations the Friday preceding and the Saturday following your vacation dates. All attempts will be made to accommodate your request but there is no guarantee. If you do not get the vacation dates you requested or need to change your vacation dates after the schedule has been finalized, you may approach the Chief Residents to see if a schedule change is possible (often it is not). Exceptions are made for very important life events and we try to accommodate as much as possible.

Coordination of vacation requests with significant others between residency programs is possible but needs to be done well in advance. Please be specific about your significant other’s program and flexible when submitting your vacation request forms if you would like the Chief Residents to try to coordinate your vacation with someone from another program.

As a preliminary intern, how do I handle the overlap between the end of intern year and the start of my advanced program?

There is a procedure in place for housestaff needing to transition to another city or program to check out one week early without pay. This is usually addressed in the second half of the year. Any requirements from the program you will be going to can be discussed with the Chief Residents, and usually accommodations can be made for a smooth transition.

Where and when do I get my Parkland ID badge?

We will be taking your picture and creating your Parkland and UTSW badge on durning Orientation week. Specific dates and times will be emailed to you at a later date.  Make sure to bring with you a photo ID such as a driver’s license or passport with you that day.

Where do I show up on my first day of work?

You will learn more about this and have the opportunity to ask questions during intern orientation. The chief residents will go into more detail regarding our online scheduling system so that you may determine where and with whom you will be working.

When do I get my pager?

You will receive your pager at the Parkland orientation on June 30.

Since I will be a Parkland employee, I understand I will receive a Parkland email address (as opposed to a UTSW email address). When will my Parkland email address become active?

You will receive your email address at the Parkland orientation on June 30.

When do I get my UT Southwestern (UTSW) logon id so I can log on to the UTSW intranet?

You will receive your logon id at the Parkland orientation on June 30.

Where and when is EPIC training?

EPIC training for Internal Medicine interns has been scheduled for Wednesday, June 22. You have been assigned to either a morning training session (7–11 a.m.) or an afternoon training session (Noon–4 p.m.). Specific assignments and the training location will be forwarded to you by Elizabeth Ponce from the Parkland GME Office. The majority of the training you get on EPIC during the designated day of intern orientation week will count for Clements University Hospital as well. Any additional EPIC training required for Clements University Hospital will occur as a separate lecture during the IM orientation week.